Executive summary is a major document which is prepared by the senior leadership of the company. Detailed strategic response guidance is provided by executive summary for executives while managing the catastrophic incident. The crisis management plan creates a structure and a process in order to integrate executives with managerial and operational resources. The framework is also provided by executive summary in order to give efficient and timely collaboration between several stack holders of the company. The collaboration is ensured between executive leaders, subject matter experts, business leaders and their organizations and staff department leaders and their teams.
The crisis management place integrates all the resources of the company and also support with the help of plans which are needed for emergency response, people supports, crisis communication, business continuity and other plans responses.
A crisis management process guardian is very important for the crisis management and its duty will be to over the planning of crisis management, to perform the verification of the response process which are defined in the plans and to audit the accuracy of the response organization.
The plan is made in order to:
- Protect the important assets of the company such as property, knowledge etc.
- Create all supporting tools for an organization and all those equipment and process in order to respond to any incident such as facility disaster, failures of information technology, quality of performance failures, natural disasters, public health disasters etc effectively
The crisis management plan is divided into three main parts. The first part is a response guide. The response guide is designed to provide all the actions in details which have been customized for each executive. Such actions can be used in the case of any crisis. It also defines the control protocols to engage the employees of the company to respond to the crisis in an organized way. This part also define all those processes which are required to prioritize the actions and al those plans are also created which are required for priority actions.
The second part is known as program description which purpose is to provide the complete documentation of the program for external audience such as investors, insurers etc in order to gain agreement on how the company is intended to prepare and respond to the incident is also ensured through the program description part.
All the list of supporting plans which includes plans for departments are included in the third part. It also includes all the policies, principles, and missions which are needed to help in aligning the crisis response. It also provides the guidance for decision making process based on principles. This part defines the roles and responsibilities for executives and their organizations and creates an authority level. At high level, all the guidance related to operation, facilities, equipment are all described. In order to activate a trained response organization during the confusing and hard events, commands and control protocols are created at the high level. These hard events may be associated with several events.